Meet the Leadership Team
Founder, aka Top Dog
Heidi founded the Camp Bow Wow concept and grew the company from a single location in 2000 to a franchise system with more than 140 units across the U.S. and Canada. She overcame tremendous personal tragedies and hardships to create a corporation that would honor her lifelong passion for dogs and become North America’s largest pet care franchise.
President, aka Leader of the Pack
As the Top Dog at Camp Bow Wow, Christina’s focus is on driving system growth, unit level profitability, and innovation. Under her leadership, Camp Bow Wow is experiencing record franchise sales and revenue growth, and a dramatic increase in franchise owner satisfaction. Camp Bow Wow continues to lead the pet boarding and day care industry by delivering 5-star service, award-winning marketing programs, and innovations that delight both end consumers and franchise owners. Before joining Camp Bow Wow in 2014, Christina spent 15 years with the world’s largest fitness franchisor, Curves International. She started as a franchise owner, owning four successful clubs, and worked her way through the system as a Business Mentor, Area Director, and ultimately as the Vice President of Operations for thousands of franchise owners across the US and Canada. Christina, her husband and their two-year-old daughter live in the Denver area and are currently on the hunt for the perfect puppy.
Vice President of Technology, aka Tech Dog
Steve has been with the company since the beginning, starting out as a Camp Counselor in 2001. His leadership immediately stood out and during his tenure with Camp Bow Wow he has held a variety of management positions including overseeing new business operations, both at the corporate level and at franchises across the country. Today he oversees the technology team, implements digital strategy and integrates new ideas across all departments. He led the development of Camp Bow Wow’s point of sale system and quality assurance tools that are now shared by all franchises nationwide. Steve is proud of his history with Camp Bow Wow and is always working toward the best possible experience for owners and their pets. He is the proud parent of a son, Noah, and the proud pet parent of a Great Dane and a Newfoundland.
Vice President of Development, aka Franchise Sales Shepherd
Renuka joined the Camp Bow Wow family in 2007 and, like Steve Ricard, started out as a Camp Counselor at the unit level. She was brought over to the corporate support team in 2007 to help open more than 100 locations in a 3-year period. Renuka has held multiple roles at Camp Bow Wow, and her diverse skill set includes an in-depth understanding of franchise sales, vast institutional knowledge of Camp Bow Wow franchise operations, site search and pre-opening processes, franchise owner relations and business development. Today she oversees the franchise sales department, which is responsible for new unit, additional unit, multi-unit and resale development for the company. She is very passionate about animals and helping people realize their dreams of operating their own successful businesses. She and her husband, Brodin, share their home with their two dogs.
General Counsel, aka Legal Beagle
As the primary legal advisor for Camp Bow Wow, Kim is in charge of the day-to-day legal affairs and operations for the brand. Kim advises our executive leadership team on company strategies, franchise matters, intellectual property, strategic partnerships, real estate, complex business transactions and contracts. Kim originally joined Camp Bow Wow as an intern while attending law school at the University of Colorado and is now our primary legal advisor. She and her husband are the proud parents of their daughter, Harper, and Willow, a border collie-black lab mix.
Vice President of Marketing, aka Chief Barketer
Julie, who came to Camp Bow Wow in 2014, specializes in business development, marketing and communications. She is in charge of refining the overall brand image, spearheading numerous projects designed to improve national awareness, and developing and supporting all marketing communications and campaigns across the franchise system. Previously, Julie managed digital products for DISH Network and was selected for a leadership development program at Whirlpool where she gained experience in R&D, manufacturing, product development, and marketing. She and her husband, Nathan, are not even remotely ashamed of how much they spoil their furbaby Izzy, a golden-doodle.
Vice President of Operations, aka Top Ops Dog
Laurie joined the Camp Bow Wow team in 2016, bringing with her over 30 years of entrepreneurial, franchise and management experience. She leads the Operations team, which includes franchise support, training and corporate locations. Before joining Camp Bow Wow, Laurie spent nine years with the Elements Massage franchise model. Laurie worked her way up the Elements system from Director of Franchise Support to Vice President of Operations, adding over 200 locations. Laurie and her husband, Carl, have two adult daughters and three grandchildren. Their family includes their Chihuahua, Gremlin, and grand-dogs Kenai (Husky-Malamute mix) and Makenna (MinPin).
Vice President of R&D and Analytics, aka Data Dog
Since joining Camp Bow Wow in 2012, Damien has held several positions and is currently in charge of Analytics and R&D, which makes sure Camp Bow Wow stays on the cutting edge of the industry. In the past he has also led the Operations Team. Prior to becoming the VP of Operations, Damien was Director of Business Analytics, where he developed tools to help franchisees grow their businesses and worked with locations individually to develop specific revenue growth strategies. Initially, Damien held the position of Sled Dog (Business Development Director) for the Northeast Region. Damien spent 11 years with Dunkin Donuts in Operations and Franchise Services. Damien and his wife, Deb, have a daughter, Amalia, and a Heinz 57 fur kid named Brooklyn who is part Tibetan Terrier, part Rottweiler, part Miniature Schnauzer and part “unknown.”
Vice President of Finance, aka Profit Pooch
As the VP of Finance, Laura is responsible for the daily financial operations as well as the financial strategy of Camp Bow Wow. Laura joined us in late 2016, bringing with her over 25 years as a successful consultant focusing in the areas of Process Improvements, Mergers and Acquisitions, Management Consulting and System Conversions. During her consulting tenure, she held various leadership positions and was regarded as a trusted advisor to owners and executives. Her experience spans across many industries including Hi-Tech, Manufacturing, Service and Retail. Laura and her husband, Todd, have 2 sons, 2 daughters, 3 grandkids and Corona, their red-blue heeler mix grand-dog.
Senior Director of Real Estate, aka Deal Dog
Jay, who has held a successful career in the commercial real estate industry since 1987, joined us in 2015. He is well-acquainted with the needs of a growing franchise system, having held positions with large corporations including Burger King, Papa John’s and Save-A-Lot Grocery as well as smaller operations such as Bandana’s Bar-B-Q and Boston Market. Jay has done business all across the country and has lived in Nebraska, Arizona, New Hampshire, Missouri and now Colorado. Jay is married with three children and a German shorthaired pointer named Jager.